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What Compliance Challenges Do E-Money Institutions Face in Europe? (2026)

Published 9 July 2026 · Last reviewed 17 October 2026 · Buckingham Capital Consulting
Contents
  1. The regulatory map for EMIs in 2026
  2. Authorisation, capital and own funds
  3. Safeguarding customer funds
  4. Preparing for PSD3 and the Payment Services Regulation
  5. E-money tokens and MiCA
  6. Anti-money laundering: the single EU rulebook
  7. Operational resilience under DORA
  8. Passporting and host-state requirements
  9. Fraud, complaints and consumer protection
  10. Governance: what the board must evidence
  11. Compliance calendar for 2026 and 2027
  12. Frequently asked questions
Key takeaways
  • A full EMI holds €350,000 of initial capital and own funds of at least 2% of average outstanding e-money, and safeguards funds received for e-money no later than five business days after issuance.
  • PSD3 and the Payment Services Regulation will fold EMIs into the payment institution regime; agreed on 27 November 2025, they are not adopted or published in the Official Journal as at 17 October 2026.
  • Only a credit institution or an EMI may issue an e-money token under MiCA, holding at least 30% of the funds received on deposit with credit institutions.
  • The EU Anti-Money Laundering Regulation (Regulation (EU) 2024/1624) applies from 10 July 2027, replacing national rulebooks with one set of directly applicable rules.
  • DORA has applied since 17 January 2025: a major ICT incident is notified within 4 hours of classification and no later than 24 hours from detection, with a final report within one month.
  • The EBA published final Guidelines on the management of third-party risk on 18 September 2026, aligned with DORA, with a two-year transitional period.

The regulatory map for EMIs in 2026

An electronic money institution (EMI) in Europe operates under several regimes at once: the Electronic Money Directive for its licence, PSD2 for its payment services, MiCA where it issues stablecoins, the anti-money laundering rules, and DORA for its technology. Each is changing on its own timetable. The firms that supervise well are those that run them as one compliance framework with one calendar.

RegimeStatus at 17 October 2026Key date
Electronic Money Directive (2009/110/EC)In force; governs EMI authorisation and capitalApplies until PSD3 replaces it
PSD2 (Directive (EU) 2015/2366)In force; governs payment servicesApplies until PSD3 and the PSR apply
PSD3 and Payment Services RegulationAgreed politically; awaiting Council first reading positionAgreement 27 November 2025; plenary indicated for 14 December 2026
MiCA (Regulation (EU) 2023/1114)Fully applicable; transitional periods endedE-money token rules since 30 June 2024; transition ended by 1 July 2026
Transfer of Funds Regulation (EU) 2023/1113In force; payer and payee information on transfersSince 30 December 2024
Anti-Money Laundering Regulation (EU) 2024/1624Adopted; not yet applicableApplies from 10 July 2027
DORA (Regulation (EU) 2022/2554)In forceSince 17 January 2025

Authorisation, capital and own funds

An EMI is authorised by one national regulator under the Electronic Money Directive as written into that country's law. It may issue electronic money, provide payment services and run related operational services, but it may not take deposits, and it may not pay interest on e-money balances. E-money must be redeemable at any time and at par value.

  • Initial capital: €350,000 for a full EMI.
  • Own funds: at least 2% of average outstanding e-money (Method D), plus a separate calculation under PSD2 for payment services not linked to issuing e-money. The regulator may raise or lower the result by up to 20%.
  • Distributors and agents: an EMI may use distributors to distribute and redeem e-money and agents for payment services, and stays fully responsible for both.

Monitor own funds at each reporting date and model them against growth. A wallet business that doubles its outstanding e-money doubles its Method D requirement, so the capital plan should show where the next round of capital will come from before it is needed.

Safeguarding customer funds

Safeguarding protects customers' money so it can be returned if the EMI becomes insolvent. Under Article 7 of the Electronic Money Directive, funds received in exchange for e-money are protected using the PSD2 methods: segregation in a separate account at a credit institution or in secure, liquid, low-risk assets, or an insurance policy or guarantee from a bank or insurer outside the group. Funds received by card or other payment instrument must be safeguarded once they are credited to the EMI and no later than five business days after the e-money is issued.

Supervisors look for four things in an EMI's safeguarding:

  1. funds identified as customer money at every stage, including in transit;
  2. a daily reconciliation of safeguarded funds against outstanding e-money, with differences resolved and recorded;
  3. acknowledgement letters from each safeguarding bank confirming the funds belong to customers;
  4. a wind-down plan that shows how customers would be repaid.

The agreed PSD3 text adds a central bank account option and EBA standards on spreading funds across banks, so review concentration now. The firm's safeguarding practice designs and tests these arrangements.

Preparing for PSD3 and the Payment Services Regulation

PSD3 repeals the Electronic Money Directive and makes issuing e-money a payment service, so EMIs become payment institutions with an e-money permission. The Council and Parliament reached a provisional agreement on 27 November 2025 and the Parliament's ECON committee approved the texts on 5 May 2026. As at 17 October 2026, EUR-Lex lists both only as Commission proposals and the Parliament's Legislative Observatory shows them awaiting the Council's first reading position.

The agreed text sets initial capital for issuing e-money at €250,000, added to €150,000 where the institution also provides core payment services and €50,000 for payment initiation. Existing EMIs continue through a transition and supply evidence to their regulator to confirm they meet the new rules.

What an EMI should have in place now:

  • a map of its current services to the future permissions;
  • a capital model under the cumulative rule;
  • a plan to check payee names against IBANs for every credit transfer, which the PSR requires;
  • a fraud refund process for bank impersonation scams;
  • an updated wind-down plan and transition evidence pack.

Our guide to PSD3 and the Payment Services Regulation sets out each change.

E-money tokens and MiCA

Under MiCA, a stablecoin that references one official currency, such as the euro or the US dollar, is an e-money token. Only a credit institution or an EMI may offer one to the public in the EU, which places EMIs at the centre of the EU stablecoin market.

  • White paper: the issuer publishes a crypto-asset white paper and notifies it to its home regulator before the offer.
  • Redemption: holders can redeem at any time and at par value, and the issuer may not pay interest.
  • Reserve: funds received are invested in secure, low-risk assets in the same currency, with at least 30% deposited in separate accounts at credit institutions (60% for significant e-money tokens).
  • Significant tokens: e-money tokens classified as significant come under additional EBA supervision.

MiCA's transitional periods for crypto-asset service providers ended on 1 July 2026 at the latest in every Member State. An EMI that does not issue tokens but holds, transfers or exchanges them for customers must decide whether each activity is e-money, a payment service or a crypto-asset service, and hold the matching authorisation. See our guide to the MiCA stablecoin licence.

Anti-money laundering: the single EU rulebook

The EU is replacing national anti-money laundering rulebooks with one directly applicable regulation. The Anti-Money Laundering Regulation (Regulation (EU) 2024/1624) applies from 10 July 2027, alongside the Sixth Anti-Money Laundering Directive and the new Anti-Money Laundering Authority (AMLA), set up by Regulation (EU) 2024/1620 in Frankfurt to coordinate national supervisors and directly supervise a limited number of high-risk cross-border firms.

Until then, EMIs follow their home state's law implementing the current directives, and the Transfer of Funds Regulation has required payer and payee information on transfers, including crypto-asset transfers, since 30 December 2024.

EMIs handle high volumes of cross-border, card and digital flows, so supervisors expect an anti-money laundering programme built on evidence:

ElementWhat supervisors look for
Business-wide risk assessmentRisks by product, customer, country and channel, updated at least annually
Customer due diligenceRisk-based onboarding, with enhanced checks for higher-risk customers
Transaction monitoringRules set to the firm's actual flows, with alerts reviewed and documented
Sanctions screeningCustomers and payments screened against EU and other relevant lists
Suspicious activity reportingClear escalation to the MLRO and timely reports to the financial intelligence unit
Agents and distributorsOnboarding, training and monitoring of every agent and distributor

Use 2026 to map current procedures against the AMLR, which brings harmonised rules on customer due diligence, beneficial ownership and limits on large cash payments. The firm's financial crime practice runs these gap analyses.

Operational resilience under DORA

The Digital Operational Resilience Act (DORA) has applied to EMIs since 17 January 2025. EMIs are technology-led and rely heavily on cloud, card processing and banking-as-a-service providers, so DORA reaches into vendor contracts, testing and incident handling.

Major incident reportDeadline
Initial notificationWithin 4 hours of classifying the incident as major, and no later than 24 hours from becoming aware of it
Intermediate reportWithin 72 hours of the initial notification
Final reportWithin one month of the latest intermediate report

Source: Commission Delegated Regulation (EU) 2025/301, Article 5.

An EMI should hold a board-approved ICT risk framework, a register of information on every ICT third-party arrangement, contracts that meet DORA's minimum terms, exit plans for critical providers, and an annual testing programme. On 18 September 2026 the EBA also published final Guidelines on the management of third-party risk, covering ICT and non-ICT arrangements that support critical or important functions, with a two-year transitional period. Our article on DORA and digital operational resilience covers the full requirements.

Passporting and host-state requirements

An EMI authorised in one Member State can passport across the 30 EEA countries, cross-border or through branches, agents and distributors. The home regulator remains responsible for prudential supervision, but the firm must also meet host-state rules where they apply: conduct and consumer law, anti-money laundering rules for establishments in the host country, complaints handling and statistical reporting.

Where an EMI operates in a host state through agents or distributors, the host state may require it to appoint a central contact point to oversee anti-money laundering compliance there. Keep a register of passports, agents, distributors and host-state obligations, and review it whenever the footprint changes.

The choice of home state shapes all of this for the life of the licence. Our guide to EU payment institution and EMI licensing by jurisdiction compares the main regulators.

Fraud, complaints and consumer protection

Fraud prevention is a leading supervisory priority. Today, EMIs apply strong customer authentication under PSD2 and, for euro transfers, the payee verification required by the Instant Payments Regulation (Regulation (EU) 2024/886). The PSR will extend name and IBAN checks to every credit transfer and widen providers' liability for fraud, including refunds for bank impersonation scams.

Under PSD2, complaints must be answered within 15 business days, or 35 business days in exceptional cases with a holding reply. Customer terms must set out fees, redemption rights and how funds are safeguarded. EMI customers often include people who rely on digital accounts for everyday spending, so supervisors look for clear communications, accessible support and fair treatment of customers in vulnerable circumstances.

Governance: what the board must evidence

Supervisors expect the board to show that it oversees each of these areas, not only that policies exist. The evidence they look for:

  • board minutes recording decisions on capital, safeguarding, financial crime and ICT risk;
  • management information on safeguarding reconciliations, alerts, complaints, incidents and own funds, reviewed at least quarterly;
  • an MLRO and compliance officer with direct access to the board;
  • an internal audit plan covering safeguarding, financial crime and ICT;
  • a regulatory change log covering PSD3, the PSR, the AMLR and DORA, with owners and dates.

Compliance calendar for 2026 and 2027

WhenWhat EMIs need in place
NowDORA framework, register of information and incident reporting; daily safeguarding reconciliation
NowMiCA authorisation for any crypto-asset services, since the transitional periods have ended
Late 2026PSD3 gap assessment and capital model, ahead of the expected Parliament vote
2026 to 2027Gap analysis and update of anti-money laundering procedures to the AMLR
10 July 2027AMLR applies
Over the two-year transitionThird-party arrangements brought into line with the EBA guidelines of 18 September 2026
From publication of PSD3Transition evidence pack for the home regulator; payee verification and fraud refund processes

Frequently asked questions

What is the biggest compliance task for EMIs in Europe in 2026?

Running several changing regimes as one framework: PSD3 preparation, MiCA for e-money tokens, the AMLR from 10 July 2027 and DORA, across every country the EMI passports into.

How does MiCA affect EMIs?

Only a credit institution or an EMI may issue an e-money token. The issuer publishes a white paper, redeems at par at any time, pays no interest and keeps at least 30% of funds received on deposit with credit institutions.

Does DORA apply to EMIs?

Yes. DORA has applied to EMIs since 17 January 2025, covering ICT risk management, incident reporting, resilience testing and third-party risk.

When does the EU Anti-Money Laundering Regulation apply?

The AMLR (Regulation (EU) 2024/1624) applies from 10 July 2027, replacing national rulebooks with one set of EU rules.

Will PSD3 remove the EMI licence?

Yes, once adopted. The agreed text makes issuing e-money a payment service within the payment institution licence, with transitional arrangements for existing EMIs; as at 17 October 2026 it is not yet adopted.

Can an EMI authorised in one EU country operate across the EU?

Yes, by passporting to the other EEA countries, while meeting host-state conduct, anti-money laundering and reporting rules where they apply.

How quickly must an EMI safeguard customer funds?

Funds received for e-money are safeguarded using the PSD2 methods; funds received by card or other payment instrument must be safeguarded no later than five business days after the e-money is issued.

References

  1. Directive 2009/110/EC on electronic money institutions, EUR-Lex
  2. Regulation (EU) 2023/1114 on markets in crypto-assets (MiCA), EUR-Lex
  3. Regulation (EU) 2024/1624 on anti-money laundering (AMLR), EUR-Lex
  4. Regulation (EU) 2022/2554 on digital operational resilience (DORA), EUR-Lex
  5. Commission Delegated Regulation (EU) 2025/301 on major ICT incident reporting, EUR-Lex
  6. EBA: final Guidelines on the management of third-party risk, 18 September 2026
  7. European Parliament Legislative Observatory: PSD3, 2023/0209(COD)

About Buckingham Capital Consulting

Buckingham Capital Consulting has obtained e-money licences in the UK and the EU since 2013, including a Central Bank of Ireland EMI licence for Own Solutions and FCA EMI licences for Dzing Finance, Hryze and HFS. The firm builds and reviews EMI compliance frameworks across safeguarding, financial crime, DORA and PSD3 readiness, for firms operating from one Member State or passporting across Europe.

Speak to an expert: WhatsApp +44 7563 115980, Telegram @buckinghamcapital or info@buckinghamcapitalconsulting.co.uk.

This article is general information, reviewed against the regulator’s published requirements on the date shown. It is not legal advice; the regulator’s current publications take precedence.